At The Perky Parent, we are committed to providing our customers with fast and reliable shipping. Our digital products are delivered electronically and are available for download immediately after purchase. Physical products may be shipped to addresses within the United States and Canada via the United States Postal Service (USPS) or Canada Post.
Shipping rates for physical products are based on the weight of the package and the destination. We offer a flat rate of $5 for standard shipping within the United States and a flat rate of $10 for standard shipping to Canada. Expedited shipping options are also available at an additional cost.
Most orders will be shipped within 1-2 business days of purchase. Delivery times will vary depending on the shipping method selected and the destination of the package. Standard shipping within the United States typically takes 3-7 business days, while standard shipping to Canada typically takes 5-10 business days. Expedited shipping options may be available for faster delivery.
Once your order has been shipped, you will receive an email with a tracking number and a link to track your package. You can also log in to your account on our website to view the status of your order.
Returns and Refunds
We want our customers to be completely satisfied with their purchases. If you are not satisfied with your order, please contact us at email@example.com within 14 days of receipt to request a return or exchange. Physical products must be in their original condition and packaging to be eligible for return or exchange. Digital products are not eligible for return or exchange.
If you have any questions about our shipping policy, please contact us at firstname.lastname@example.org.